Frequently Asked Questions

We ask ourselves this every day. And the answer is always yes. We work with nature-respecting materials — organic cotton, TENCEL™, bamboo blends, handwoven linens — and collaborate with people who share our quiet, steady commitment to better-making. Sustainability at Arthmod isn’t a label — it’s the way we live, stitch by stitch.

Arthmod isn’t about trends — it’s about timelessness. We create enduring silhouettes using conscious fabrics, ethical partnerships, and low-impact processes. Every piece is stitched with purpose and made to last — for her, for Earth.

Yes, with love. Every piece carries the touch of a real person — a craftswoman, a tailor, a pattern-cutter. Some hems may not be machine-perfect, but they’re soul-perfect. And we wouldn’t have it any other way.

We don’t follow a calendar — we follow emotion. We launch intentional drops a few times a year, only when we have something real to say. The rest of the time, we’re quietly making — because slow is sacred.

Once you place an order, our team starts processing it right away. Each piece is packed with care and shipped from our Bangalore studio within 2 business days. Need it sooner? Reach out on WhatsApp at 7023091493 or email hello@arthmod.com — we’ll do our best to help.

If your order hasn’t been shipped yet, we’ll do everything we can to make the change. Just contact us immediately at 7023091493 and we’ll take it from there.

Each product page includes a detailed size guide. Still unsure? Ping us on WhatsApp at 7023091493 or email hello@arthmod.com — we’ll help you find your perfect fit. Choosing the right size helps us reduce waste and unnecessary exchanges.

If the size feels off or the silhouette doesn’t feel like you, reach out within 5 days of receiving your order. We’ll offer a one-time size exchange or store credit, whichever feels better for you.

Sale items are final sale due to their limited-edition nature and small batch runs. However, if something feels wrong — write to us. We’ll do everything we can to help.

Yes, shipping is free across India on all orders above ₹3,000. For smaller orders, we charge a flat ₹150 — this supports our eco-packaging and fair courier costs.

Yes, we ship worldwide Shipping charges are calculated at checkout based on your destination.

Orders are usually shipped within 2–4 business days from our Bangalore studio. Delivery time is typically 5–10 business days, depending on your location.

Yes — we prioritize express orders, which typically arrive within 3–4 business days post-dispatch. Reach out on WhatsApp if you need one quickly.

Yes! As soon as your order is dispatched, you’ll receive a tracking link via email or WhatsApp so you can follow your Arthmod piece home.

All Arthmod pieces are packed and shipped from:

Arthmod Studio

No. 23, 3rd Cross, Lakeview Residency, Kogilu Main Road, Yelahanka, Bangalore, Karnataka – 560064

Absolutely. Leave a note at checkout or contact us after placing your order. We’ll gift-pack it thoughtfully, include a tree-free gift tag, and add a handwritten note if you’d like.

Each piece is delicate — like the hands that made it.

We recommend:

• Hand wash in cold water or gentle machine wash in a mesh bag
  
  
• Use mild detergent
  
  
• Avoid wringing or tumble drying
  
  
• Dry flat in shade
  
  

Refer to each product page for specific care details.

Yes. Our packaging is plastic-free, recyclable, and reusable. We use seed paper tags, fabric pouches, and tree-free thank-you cards — because what carries your clothes matters too.

Many of our pieces are made in small batches or made-to-order to reduce excess production. Some styles may take a little longer to ship — but they’re always worth the wait. Please check individual product pages for timeline details.

Many of our pieces are made in small batches or made-to-order to reduce excess production. Some styles may take a little longer to ship — but they’re always worth the wait. Please check individual product pages for timeline details.

We’re human — and if we ever get it wrong, we’ll make it right. Just email us at hello@arthmod.com within 48 hours of delivery, and we’ll fix it with care.

Refunds are only offered in rare cases of:

• Damaged products
  
• Incorrect items received For all other concerns, we offer store credit, as each piece is handmade with intention and valued resources.